Deluxe Double or Twin Room
- 2 Single beds
- Shower
- Heating
- Air conditioning
Hotel · San Sebastian · Basque Country
Hotel Arrizul Congress
A modern 4-star base in San Sebastian's Gros district, with bicycle hire and an easy walk to the beach and old town.
- Free Wi-Fi throughout
- Bicycle hire on site
- 24-hour reception
8.5
Great
1290 reviews
Booking.com 8.5 · 1290 reviews
About
Hotel Arrizul Congress
Hotel Arrizul Congress sits in Gros, San Sebastian's surf neighbourhood, a short walk from Zurriola Beach and about 25 minutes on foot from the Peine del Viento sculpture. The 4-star hotel offers free Wi-Fi throughout and a property-wide no-smoking policy, with the option to rent bicycles for exploring the coast.
Guest rooms are described as modern and warm, many with balconies, and come equipped with air conditioning, a minibar, and flat-screen TVs. The hotel has a fitness centre, a business centre, and a public bath, plus a 24-hour reception, luggage storage, and laundry services.
Breakfast is served on site, and a welcome drink and free minibar upon arrival are mentioned by guests. A paid airport shuttle and nearby private parking garage add convenience, while the staff's local recommendations for pintxo bars and restaurants get consistent praise.
With guest ratings of 9.1 for staff and 9 for both rooms and service, the hotel's strengths lie in its attentive team and comfortable, well-maintained accommodation. The location in Gros places it within walking distance of both the beaches and the old town's dining scene.
- No smoking on site
- Free Wi-Fi
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Exceptional staff and service — Guests repeatedly highlight the friendly, helpful team, especially for local pintxo bar recommendations and tour assistance.
- Prime location in Gros — A short walk from Zurriola Beach, the old town, bus terminal, bars, and restaurants, making it easy to explore San Sebastian.
- Modern, well-equipped rooms — Rooms are described as brand-new, spotless, and warm, with many featuring balconies. Air conditioning, minibars, and flat-screen TVs are standard.
- Thoughtful extra touches — A welcome drink, free minibar on arrival, and daily coffee corner are appreciated by guests.
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Worth weighing
4 to weigh- No pets allowed — The hotel has a strict no-pets policy, which may be a limitation for those travelling with animals.
- Limited dining on-site — Aside from breakfast, the hotel doesn't seem to offer full in-house dining, so guests rely on nearby restaurants and bars.
- Check-in window starts mid-afternoon — Check-in is available from 15:00, which may require planning for early arrivals.
- One low review raises value concerns — A single guest rated their stay 5/10, mentioning 'minor issues' with sleep, though they still enjoyed the location and amenities.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Deluxe Double Room Extra Bed
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Suite
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Single Room
- 1 Single bed
- Shower
- Heating
- Air conditioning
Suite Congress
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Balcony
Family Duplex
- 2 Single beds
- Shower
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Free Wi-Fi
- 24-hour reception
- Lift
- No smoking on site
- Safe deposit box
- Luggage storage
- Housekeeping
- Laundry
Room Amenities
- Air conditioning
- Heating
- In-room safe
- Mini-bar
- Flat-screen TV
- Hair dryer
- Free toiletries
- Electric kettle
- Parquet floor
Food & Drink
- Breakfast
- Welcome drink
- Newspaper service
Services
- Bicycle hire
- Paid airport shuttle
- Tours/Ticket assistance
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Leisure
- Fitness centre
- Public Bath
- Leisure/ TV room
- Board games
Accessibility
- Rooms/ Facilities for disabled
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.5/10 from 1,290 reviews
Booking.com · 8.5 · 1290 reviews
8.5Verified guest“Great spot, close enough to both beaches. Breakfast was always satisfying and I really enjoyed it.”
8.5Verified guest“The room came with a balcony.”
8.5Verified guest“The free minibar on arrival was a lovely touch, and the daily coffee corner kept things feeling fresh. I appreciated the well-appointed bathroom and how easy it was to reach local restaurants, which made my evenings more pleasant.”
8.5Verified guest“Fantastic location, a short walk to plenty of bars and restaurants, the bus terminal, old town, supermarket, beaches, and shops. The staff were exceptionally friendly, the room was modern with a balcony, and everything felt brand new.”
8.5Verified guest“Breakfast was good and check-in was straightforward.”
8.5Verified guest“The location was perfect, just a short walk to the old town, making it easy to eat out. I had a good shower, fresh towels each day, and managed to get quality sleep despite a few minor issues.”
04 — Location
Getting around San Sebastian
The property sits in San Sebastian.
Zurriola Beach: The surf beach is just a 200-metre walk from the hotel, making it easy to catch waves or watch the surfers.
Old Town: A short walk from the hotel, the old town is packed with pintxo bars and restaurants, as guests frequently mention.
Peine del Viento: This famous sculpture is about a 25-minute walk away, a pleasant coastal stroll from the hotel.
Calle Ronda 3, San Sebastian, Basque Country, 20001, Spain
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 46 rooms
06 — Questions
Frequently asked
What time is check-in and check-out?
Check-in is from 15:00 to 23:59, and check-out is until 12:00.
Is parking available at the hotel?
There is a private parking garage nearby. Please note that parking is not directly on-site, so it's best to confirm details with the hotel.
Are pets allowed?
No, pets are not allowed at Hotel Arrizul Congress.
Does the hotel offer breakfast?
Yes, breakfast is served on site, and guests consistently rate it positively.
How far is the hotel from the beach?
Zurriola Beach is approximately 200 metres away, about a 2-minute walk.
Is there an airport shuttle?
Yes, the hotel offers a paid airport shuttle service.
The bottom line
A well-rated, modern hotel in a prime San Sebastian location, backed by consistently praised staff and comfortable rooms. Minor trade-offs like the no-pets policy and afternoon check-in are worth noting, but for a beach-and-tapas trip, this is a strong pick.
8.5Based on guest reviews and hotel policies
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